311
Contact the city to report issues with street signs, potholes, water service, garbage, recycling, street lights, or animal control.
Call 311 to be directed to the department you need.
Call 311 to be directed to the department you need.
GIS Portal
Whether you’re a long-time resident or brand new to Gastonia, there is information about living in Heatherloch that you’ll want to have at your fingertips. A good place to start is Gaston County’s free online GIS Portal. When you type in your address, you can find data about your home and community, and links to schools, libraries and other city and county services.
Utilities
Heatherloch is served by Duke Energy, Piedmont Natural Gas and Two Rivers Utilities Water and Sewer. For internet and phone, Heatherloch is served by Spectrum, AT&T, and Google Fiber. Click here to report a gas, electric or streetlight outage.
Trash and Recycling
Trash and yard waste collection day in Heatherloch is Wednesday with recycling picked up every other week. Items may be set out for collection on Tuesday evening and bins should be put away by Wednesday evening. Click here for more information including bulky waste collection.
Public Transportation
Gastonia Transit replaced its fixed route bus service with an on-demand van service. Riders can still get to all the places they’re used to traveling to and more. GoGastonia is the city’s new public transit service that comes when you need it and picks you up/drops you off close to your destination. Scan the QR code below to download the app or call 704-753-7439 to book your ride today!
Voting
Our elections office is responsible for conducting all elections held in Gaston County. Locally, we administer State election laws. Our principal functions include establishing election precincts and voting sites, appointing and training precinct officials, preparing and distributing ballots, voting equipment, canvassing and certifying the ballots cast in elections, and investigating any voting irregularities.
Police
The Police Department is a highly-trained, professional law enforcement organization, and the second-largest urban police department in the metropolitan area.
704-866-3300 for non-emergency calls
704-866-3300 for non-emergency calls